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Account Director

Educated Appointments are absolutely delighted to be working alongside an Ofsted Outstanding Provider of apprenticeships within the IT, Tech and Digital Sector to recruit an Account Director.

We know that great sales professionals come at different stages in their journey. That’s why the client have designed their Account Director pathway – whether you’re growing into strategic B2B sales, confidently owning a client portfolio, or leading complex, senior-level partnerships.


There are three levels within the role: 


- Junior Account Director

- Account Director

- Senior Account Director

Main Purpose

Across all levels, you’ll play a vital role in building powerful relationships, acquiring new clients, and driving strategic account growth through high-quality apprenticeship and skills solutions. 

As you grow within the role, you’ll take on greater autonomy, increased responsibility, and wider market influence – with each level offering clear progression in both scope and earning potential. No matter where you start, you’ll be part of a high-performing team at the heart of growth across the UK’s most exciting digital and tech sectors.

Responsibilities

Junior Account Director

You’re building your strategic sales skills and growing in confidence with client relationships.

In this role, you’ll:

  • Work towards 6 apprenticeship starts per month
  • Proactively generate leads through phone, email, LinkedIn, and networking
  • Support in managing accounts and spotting upsell opportunities
  • Contribute to proposal development and tender responses
  • Collaborate with internal teams to deliver high-quality customer experiences
  • Build your presence in the sector through networking events

Account Director

You’re experienced in managing a portfolio and delivering results.

You’ll take full ownership of accounts and drive new business growth. In this role, you’ll:

  • Aim for 7 apprenticeship starts per month
  • Build tailored acquisition strategies based on market research and insight
  • Manage a pipeline of prospects and strategic clients
  • Create compelling proposals and support tender writing
  • Partner with internal teams (recruitment, marketing, operations) to co-create impactful solutions
  • Represent the company at sector events and client meetings

Senior Account Director

You’re a strategic leader and trusted advisor to high-value clients. You’ll shape the organisations presence in your sector and influence internally across teams.

In this role, you’ll:

  • Target 9 apprenticeship starts per month
  • Lead complex, senior-level client relationships with a long-term focus
  • Design and implement sophisticated go-to-market strategies
  • Write and lead tenders for opportunities of up to 5 starts
  • Use performance data and market intelligence to guide commercial decisions
  • Act as a brand ambassador at events, panels, and industry forums
  • Influence internal product and delivery teams based on client feedback and market shifts

Essential Knowledge, Skills & Experience

  • Proven success in strategic account management within apprenticeships, training, or a related service-led B2B environment
  • A consultative, insight-led sales approach
  • Experience in writing tenders or bids and navigating procurement frameworks
  • Capable of approving qualified apprenticeship vacancies without regular support or quality checks, maintaining low withdrawal rates and high learner retention rates
  • Maintains a high level of quality by establishing and enforcing Apprenticeship standards, following processes and meeting company expectations
  • Maintains professional and technical knowledge by participating in internal training, reviewing professional publications and other content, establishing personal networks, and benchmarking best practices
  • Outstanding communication, influencing, and stakeholder management skills
  • Commercial acumen with the ability to translate client needs into sustainable, revenue-generating solutions
  • Highly self-motivated, outcome-driven, and resilient in a dynamic market environment
  • A credible, engaging, and empowering ambassador for the companies mission and values

Does this post interest you? Apply today

Hybrid (Darlington)

North East

Permanent Full Time

£46,000 to £65,000 (OTE £68,000 to £92,000) (Dependent on experience)

Annually

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